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Commercial Freezer Maintenance Contracts


Welcome to Cold Control, your trusted partner for commercial freezer repair in the UK. We specialise in ensuring the seamless operation of commercial freezers for a diverse range of businesses, including restaurants, shops, commercial catering companies and hotels. Our expert engineers deliver prompt and reliable services, keeping your essential equipment running at peak efficiency. 




A commercial freezer service involves a series of steps to ensure that the freezer is functioning optimally and to address any issues that may be affecting its performance. Here's an overview of what typically happens during a commercial freezer service: 

1. Inspection and Assessment:

The service engineer begins by inspecting the commercial freezer thoroughly. This includes checking for visible signs of wear, damage, or malfunction. They assess the overall condition of the unit, including the door seals, temperature controls, and internal components. 

2. Temperature Calibration:

The Food Standards Agency advises that “it is good practice to keep frozen food at -18˚C or colder. (Food labelled ‘Quick frozen’ must be stored at -18˚C or colder, or displayed at -12˚C or colder.)” . Calibration of the freezer's temperature is crucial to ensure that it maintains the required cold storage conditions. Our engineer checks and calibrates the thermostat and temperature controls as needed.

3. Checking Door Seals:

Properly functioning door seals are essential for maintaining the temperature inside the freezer. The engineer checks the seals for any damage or wear and replaces them if necessary. Tight and secure door seals prevent the escape of cold air and help in energy efficiency.

4. Cleaning and Defrosting: 

The engineer cleans the interior of the freezer, removing any ice build-up and debris. For units that require defrosting, this step helps improve energy efficiency and ensures proper airflow.

5. Condenser and Evaporator Coil Inspection:

The condenser and evaporator coils play a crucial role in the freezer's cooling process. The engineer inspects these components for dirt or debris buildup, which can hinder their efficiency. Cleaning or repairing these coils may be necessary to maintain optimal performance.

6. Checking Refrigerant Levels:

The refrigerant is a vital component for the freezer's cooling process. The engineer checks the refrigerant levels and ensures there are no leaks.

7. Testing Defrost System:

The defrost system prevents excessive ice build-up in the freezer. The engineer tests and verifies the functionality of the defrost system, ensuring it operates at the scheduled intervals.

8. Inspecting Electrical Components:

The electrical components, including wiring, controls, and sensors, are inspected for any signs of damage or malfunction. Any faulty electrical components are repaired or replaced.

9. Diagnostic Testing:

If the commercial freezer has been experiencing issues, the engineer may perform diagnostic tests to identify the root cause of the problem. This may involve using specialized tools to check for electrical issues, compressor performance, and other critical functions.

10. Recommendations and Repairs:

Based on the inspection and diagnostic findings, the engineer provides recommendations for any necessary repairs or replacements. This could include fixing faulty components, replacing worn-out parts, or addressing any identified issues.

11. Documentation and Reporting:

The engineer documents the service performed, including any repairs made, and provides a detailed report to the business owner or manager. This report may include recommendations for ongoing maintenance or further actions to ensure the longevity of the commercial freezer.


Regular commercial freezer service is crucial for preventing breakdowns, reducing energy consumption, and extending the lifespan of the equipment. It also helps businesses maintain compliance with health and safety regulations related to food storage. 

Any business or industry that requires the storage of frozen goods on a larger scale will likely use commercial freezers to ensure the preservation and quality of their products:

Restaurants and Cafes:
Commercial kitchens in restaurants and cafes use freezers to store frozen ingredients, prepared foods, and ice cream.
Supermarkets and Convenience Stores:

Supermarkets utilise commercial freezers for the frozen food section, including frozen vegetables, fruits, meats, and ready-to-eat meals. 

Hotels and Catering Services:

Hotels and catering businesses often have large commercial freezers to store bulk quantities of frozen food items for banquets, events, and daily operations.

Bakeries and Pastry Shops:

Bakeries use commercial freezers to store frozen dough, pastries, cakes, and other baked goods before they are ready for baking.

Ice Cream Shops:

Businesses specialising in ice cream and frozen desserts rely heavily on commercial freezers to store and display their wide range of frozen treats. 

Hospitals and Healthcare Facilities:

Healthcare institutions use commercial freezers to store medical supplies, vaccines, and biological samples that require low temperatures for preservation.

Research and Laboratories:

Laboratories and research facilities may use ultra-low temperature freezers for storing sensitive samples and biological materials.

Pharmaceutical Industry:

Pharmaceutical companies use commercial freezers for storing medications, vaccines, and other temperature-sensitive pharmaceutical products.

Seafood and Meat Processing Plants:

Industries involved in processing and preserving seafood and meat rely on commercial freezers to maintain the freshness and quality of their products.

Schools and Institutional Kitchens:

Large-scale kitchens in schools, universities, and other institutions use commercial freezers to store frozen ingredients for meal preparation.

Food Manufacturing:

Food manufacturing plants use industrial freezers for large-scale freezing of food products before packaging and distribution.



The lifespan of a commercial freezer can vary depending on factors such as the quality of the equipment, usage patterns, maintenance practices, and environmental conditions. On average, a well-maintained commercial freezer is expected to last between 10 to 20 years. High-quality units with regular maintenance and proper care can often reach the upper end of this range, while factors like heavy usage, inadequate maintenance, or harsh operating conditions may lead to a shorter lifespan. Regular inspections, timely repairs, and adherence to manufacturer guidelines can significantly contribute to extending the longevity of a commercial freezer. 


Experienced Engineers

Our team comprises skilled and certified technicians with extensive experience in commercial fridge repairs and walk in refrigerator repairs.


We understand the importance of a functional commercial fridge. Our team strives to provide timely and efficient repair services.

Comprehensive Solutions

Whether it's a minor adjustment or a major repair, we offer comprehensive solutions tailored to your specific needs.

Transparent Pricing

We believe in transparent and fair pricing. Our quotes include a breakdown of costs, ensuring clarity for our valued customers.



Experienced Commercial Freezer Engineers: Our team comprises skilled and certified technicians with extensive experience in commercial freezer repairs. 

Prompt Service: We understand the importance of a functional commercial freezer. Our team strives to provide timely and efficient repair services. 

Comprehensive Solutions: Whether it's a minor adjustment or a major repair, we offer comprehensive solutions tailored to your specific needs. 

Transparent Pricing: We believe in transparent and fair pricing. Our quotes include a breakdown of costs, ensuring clarity for our valued customers. 


Cold Control is a leading expert in commercial freezer repair and maintenance, catering to businesses throughout the UK.

Benefit from our broad network of seasoned service engineers, providing thorough coverage for all your servicing requirements. Whether faced with an unforeseen breakdown or in need of routine maintenance, our adept team is fully prepared to manage an array of commercial freezer models.


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