| |
admin@coldcontrol.co.uk
Tel: 01420 562997 |
 |
Service
We at Cold Control pride
ourselves on the quality of our Service Department. Our
24-hour support and preventative maintenance minimise
downtime, optimise running costs and most importantly,
protect our clients’ investment. Any company that
supplies products or provides maintenance contracts risks
their reputation on the efficiency of their service department.
|
|
 |
|
Cold Control proudly boasts a service department that
is second to none, offering complete backup on all equipment
old and new. Specialising in all areas of Refrigeration and
Air Conditioning, here at Cold Control,
our Service Department is often considered by many
of our clients as the most important aspect to our business.
We are fully aware of our customers’ expectations and
our 24-hour service guarantees our fully skilled engineers are
available for prompt attendance on site.
|
|
|
We
are constantly reviewing our engineers’ needs, to
ensure they are fully trained in the very latest technical
and environmental advancements. We offer a friendly, honest
and professional service from installation through to
service planned maintenance, to guarantee our clients
are totally satisfied with our service.
To ensure service calls are attended to quickly and problems
resolved swiftly, it is imperative that we can locate
our engineers immediately. Cold
Control has two methods of achieving this.
|
|
Firstly
all our company vehicles are fitted with the latest satellite
assisted tracking systems so we can pinpoint their location:
secondly, each engineer is provided with a hand-held PDA,
from which they can pick up information and emails, thus
effectively extending our head office technical support to
site level.
Cold
Control’s
fleet of Service Engineers operate from modern, comprehensively
stocked vehicles. To ensure swift fault-finding with the least
possible disruption to our clients, all
our engineers are fully equipped with the latest diagnostic
equipment and they are constantly up-dated with the latest information,
training and technological advancements.
Full departmental support is available to all engineers from
Cold Control’s head office,
together with fully equipped workshop facilities and additional
spares.
Your expectation of quality of workmanship and engineering expertise
is guaranteed by our reputation for insisting on the highest
level of customer satisfaction.
|
 |
|
